FAQs

Are all your products vegan?
We try our best to source every product from a vegan, eco-friendly, cruelty-free. However, not all manufacturers are able to verify their entire supply chain.

Where are your products made?
We source products made in Canada whenever possible.

Can I return any used mason jar?
No. We can only pick up Less Waste Co jars that your products were delivered in.

I live in a condo. How does delivery and pick up work?
Give us your buzzer number, and we’ll leave your order at your door. 
If you are returning jars, please put your jars on your door before 10AM on delivery day.
For more information, visit our How It Works page.

When do I need to put my jars out?
Live in a house?
Please put out your jars on your porch before 10AM on delivery day.
Live in a condo/apartment?
Please put your jars on your door before 10AM on delivery day.
For more information, visit our How It Works page.

What days do you deliver?
We do deliveries on Sunday between 10AM-3PM.
For more information, visit our How It Works page.

Where do you deliver to
Our delivery area is Parkside to Dupont to Danforth to Coxwell to Lake Ontario.
Delivery Zone

What size refills do you offer?
Currently, we only offer refills in 500ml jars. If you'd like other sizes, please let send us a note